PRIVACY POLICY
This Privacy Policy (“Privacy Policy”) describes how Augusta Tax, LLC, and its related, affiliated, or subsidiary companies (collectively, “Augusta Tax,” the “Company,” “we,” “us” or “our”) collects, uses, shares, discloses and otherwise processes any Personal Information we collect (1) through our websites, social media accounts, mobile applications, and digital platforms (collectively, the “Properties”), (2) in person, and (3) through other online and offline interactions, such as email, messaging and phone interactions (collectively, the “Platform”), and your rights regarding the Personal Information we collect. The Platform is intended for use by residents of the United States (“U.S.”) in accordance with U.S. laws, the Terms of Use and this Privacy Policy.
By visiting our Platform, submitting information and/or purchasing or otherwise utilizing our products or services, you agree to let us collect, use, share, disclose and otherwise process your Personal Information as described in this Privacy Policy. Therefore, before you provide us with any Personal Information, you should read through this Privacy Policy in its entirety and understand its terms. We may update the Privacy Policy from time to time, so please check it occasionally.
This Privacy Policy does not apply to information about our own employees, contractors, agents, and job applicants in their capacity as such, or the privacy practices of our business partners. We do not control and are not responsible for our business partners’ privacy or security practices and this Privacy Policy does not apply to any other website, social media account, mobile application, or other digital platform operated by any third party, to the full extent permitted by law.
OVERVIEW
This Privacy Policy describes:
- Personal Information We Collect
- How We Collect Your Personal Information
- How We Use Your Personal Information
- How We Disclose Your Personal Information
- Communications and Opt Out
- How We Protect Your Personal Information
- Ability to Access, Update, and Correct Personal Information
- California Privacy Rights
- Changes to This Privacy Policy
- Questions About This Privacy Policy.
PERSONAL INFORMATION WE COLLECT
- Personal Information Definition and Categories. Augusta Tax collects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to (directly or indirectly) an individual person or household (“Personal Information”). Augusta Tax also collects non-Personal Information that cannot be linked or associated with an individual person or household. When non-Personal Information is combined with other information so that it does identify an individual person, we treat that combination as Personal Information. We may collect, use, store, and transfer different kinds of Personal Information about you, which we have grouped together as follows:
- Identifiers, such as your first name, last name, alias, username or similar unique personal identifier, account name, online identifier
- Contact Information, such as your billing address, home address, email address, and telephone number(s)
- Professional or Employment-related Information, such as your job title and company name and EIN
- Financial Information, such as credit or debit card information, range of annual business income, but not in combination with a required security or access code, password, or other credentials allowing access to the account
- Profile Data, such as username and password
- Commercial Information, such as details about the products and/or services you have purchased, payments you have made, details of products and/or services you have purchased from us in the past, purchase or product preferences, data/time stamps for questions/comments, message content from online contact submissions, files uploaded via online contact forms, feedback, and reviews
- Characteristics of Protected Classifications under California or Federal Law, such as age or gender
- Internet and Other Electronic Network Activity Information, such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Platform
- Usage Data about how you use our Platform and services, such as statistics regarding the opening and clicking on emails sent by us, length of stay, clickstream information, and activity on the site (e.g., pages viewed, products seen, abandoned baskets, etc.)
- Marketing and Communications Information, such as marketing campaign data, referring URLs, click-throughs, your preferences and consent in receiving marketing from us and our third parties, email and text communications, and your communication preference
- Inference Data, including inferences drawn from the Personal Information identified above.
Retention. For each of the above-identified categories of Personal Information, we will retain the information as long as is reasonably necessary to fulfill the purpose for which it was collected, to comply with applicable laws and regulations, and/or to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.
Sensitive Personal Information. Augusta Tax does not collect any Sensitive Personal Information through our Platform. “Sensitive Personal Information” means, to the extent not publicly available, (1) Personal Information that reveals: a consumer’s social security, driver’s license, state identification card, or passport number; a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; a consumer’s precise geolocation; a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of a consumer’s mail, email, and text messages, unless Augusta Tax is the intended recipient of the communication; or a consumer’s genetic data; (2) the processing of biometric information for the purpose of uniquely identifying a consumer; (3) Personal Information collected and analyzed concerning a consumer’s health; and (4) Personal Information collected and analyzed concerning a consumer’s sex life or sexual orientation.
If You Do Not Provide Personal Information. Where we need to collect Personal Information by law, or under the terms of a contract we have with you, and you do not provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (e.g., to provide you with products or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
Information You Provide to a Third Party. The Platform may include links and plug-ins to websites operated by third parties, such as Facebook, X (formerly Twitter), and Instagram, as well as embedded videos hosted on third-party sites, such as YouTube (“Third-Party Sites”). Augusta Tax does not control any Third-Party Sites and is not responsible for any information they may collect. The information collection practices of a Third-Party Site are governed by its privacy policy, and we recommend that you read its privacy policy if you choose to submit any Personal Information to or through such Third-Party Site.
Children’s Privacy. The Platform is intended for adult use only and is not directed towards children, minors, or anyone under the age of 18. If you are under the age of 13, you are not authorized to provide us with any Personal Information. If the parent or guardian of a child under 13 believes that the child has provided us with any Personal Information, the parent or guardian of that child should contact us at the email address below to have this Personal Information deleted from our files.
HOW WE COLLECT YOUR PERSONAL INFORMATION
- Information You Provide To Us. Augusta Tax may collect Personal Information from you that you voluntarily provide to us in various ways, including, but not limited to, by:
- Creating an account with us
- Placing an order or purchasing products or services from us
- Calling, emailing, texting, or otherwise communicating with us
- Responding to surveys, questionnaires, quizzes, or marketing emails or other communications
- Writing a review
- Otherwise interacting with the Platform or other Augusta Tax platforms
Information We Collect When You Use Our Services
- Automated technologies or interactions. As is true of most websites, we receive and store certain types of Personal Information whenever you interact with us online. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. When you access and use our Platform and platforms from your mobile devices, we receive data from that mobile device. This may include your device ID, location data, IP address and device type. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
- Cookies and Tracking Technologies. We and our service providers use cookies, pixels, and other tracking technology to recognize your browser or device and to capture and remember certain information about your activities on our Platform. For example, some cookies gather information about how long a user spends on a web page so that we can understand what web pages are of interest to users. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies by adjusting your browser settings. If you turn off your cookies, some of the features of the Platform may not function properly.
- Information We Collect From Third Parties. We collect Personal Information from various third parties, including those listed below. The collection, use, and disclosure of Personal Information received from third parties are governed by the privacy policies listed on the Platform where the information was submitted by the user. Third parties may send their own cookies and pixel tags to you, and may collect information and use it in a way inconsistent with this Privacy Policy. Please carefully review these third-party privacy policies to understand how your information may be collected, used, and disclosed by these third parties.
- Third Party Service Providers. We collect Personal Information from service providers, including payment processors, website hosting providers, electronic commerce providers, fulfillment centers, shipping providers, email service providers, SMS marketing providers, product review platforms, and social media platforms.
- Social Media Sites. When you create an account with us using your Facebook, Google, or other social media login, or link your account with us to Facebook, Google, or other social media account, we receive Personal Information from those third party social media services, which may include your public profile information and email address(s).
- Third Party Advertising Partners. We collect Personal Information received from third-party advertising partners, including partners who host and manage various online advertisements and ad platforms. This may be combined with the website analytics data described below.
- Google Analytics. We use third-party cookies provided by Google Analytics to assist us in better understanding our Platform visitors. These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our Platform. Based on this information, Google Analytics compiles data about website traffic and interactions, which we use to offer better user experiences and tools in the future. For information on how to opt out from Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
- Your ‘Do Not Track’ Browser Setting. Some web browsers incorporate a Do Not Track (“DNT”) feature that signals to the websites that you visit that you do not want to have your online activity tracked. At this time, our Platform does not respond to DNT signals.
HOW WE USE YOUR PERSONAL INFORMATION
Purposes For Which We Will Use Your Personal Information. Our primary purpose in collecting Personal Information is to provide you with information you requested or otherwise to communicate with you / provide you with the products and/or services that you have ordered from us and otherwise to seek to facilitate a safe, smooth, efficient, and customized experience with the Platform and Augusta Tax. We may also use your Personal Information for the following business purposes:
- To collect and process payments and complete transactions
- To verify your identity and account information in connection with your requests and purchases
- To provide you with recommendations for products and services that we believe would be of interest to you
- To provide you with our newsletter, if you have subscribed to it
- To assist you with setting up and managing your customer account with us
- To resolve disputes
- To troubleshoot problems and provide product or customer support.
- To enforce applicable agreements, terms and conditions, and the terms of this Privacy Policy
- To customize, measure, and improve our services and content
- To inform you about our products, services, updates, and promotional offers
- To customize the advertising and content you see
- To protect our interests, including establishing, exercising, and defending legal rights and claims
- To comply with legal requirements, to prevent fraud, to cooperate with law enforcement and regulatory authorities, and to stop other prohibited, illegal, or harmful activities
- For purposes disclosed at the time you provide or we request your Personal Information, or as otherwise set forth in this Privacy Policy.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We disclose your Personal Information to third parties only in the ways that are described in this Privacy Policy and with our business partners, suppliers, and sub-contractors in order to provide you with our products and services and to perform any contract we enter into with them or you.
- Information You Instruct Us to Disclose. You may be presented with an option on our Platform to have us send certain information to third parties or give them access to it. If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties.
- User Disclosures. Some Personal Information is disclosed as a matter of course as a result of your use of the Platform. For example, if you choose to review a product. Any Personal Information shared via any public forum on our Platform will become public information.
- Service Providers. We may use third-party service providers to perform certain business services and we may disclose Personal Information to such service providers as needed for them to perform these business services. Service providers are only allowed to use, disclose, or retain the Personal Information to provide these services and are prohibited from selling Personal Information. Business services provided may include, but are not limited to, hosting services, communications services, website development services, payment processing services, fulfillment and shipping services, compliance services, analytics services, survey and review services, call center and other communication services, and marketing services.
The categories of Personal Information that we have disclosed to a third party for a business purpose in the past twelve months include:
- Identifiers
- Contact Information
- Professional or Employment-related Information
- Financial Information
- Profile Data
- Commercial Information
- Characteristics of Protected Classifications under California or Federal Law
- Internet and Other Electronic Network Activity Information
- Usage Data
- Marketing and Communications Information
- Inference Data
Internal Third Parties. We may disclose Personal Information to our parent company, subsidiaries, other affiliates, successors, assigns, licensees, or business partners and others, including where disclosure of your Personal Information is needed to protect the employees, independent contractors, officers, directors, members, users, or shareholders of Augusta Tax.
Business Transactions. We may choose to sell, transfer, or merge all or a portion of our business or assets with one or more third parties. Alternatively, we may seek to acquire all or a portion of the business or assets of one or more third parties. If any of these or a similar organizational transaction happens to our business, then third parties, such as the new owners of our business, may use your Personal Information in the same way as set out in this Privacy Policy.
Legal Process. Subject to applicable law, we may disclose information about you (i) if we are required to do so by law, regulation, or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial, or other harm, injury, or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.
Personal Information Sold or Shared; Targeted Advertising. We have shared Personal Information in the past twelve months with our third-party advertising partners to serve ads to you about our products and services as you browse the internet. “Sharing” is defined under California privacy law as “renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s Personal Information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged.” This sharing means that these third-party service providers may use their own cookies or tags to track your online activities and purchases in order to deliver targeted advertising based on your interests. You can opt of sharing through the Do Not Sell My Personal Information link [LINK TO OPT-OUT NOTICE BELOW]. Additionally, if your browser supports it, you can turn on the Global Privacy Control (GPC) to opt-out of the “sharing” of your Personal Information. Learn more at the Global Privacy Control website. Augusta Tax has no actual knowledge of any sales or sharing of Personal Information of minors under 16 years of age.
COMMUNICATIONS AND OPT OUT
By establishing an account, making a purchase, or registering to receive newsletters, you may consent to receive periodic commercial or promotional email communications from us. You may opt out of receiving such communications at any time by following the unsubscribe instructions in the email. This opt-out will not apply to operational or informational emails related to your account and purchases. You may continue to receive promotional email messages for a short period while we process your request.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Augusta Tax transmits Personal Information via encryption.
We comply with payment card industry (PCI) data security standards that require merchants to implement security measures for payment card information. We do not have access to your payment card information, as it is tokenized following these standards.
While we seek to incorporate reasonable safeguards to help protect and secure your Personal Information, no data transmission over the internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Therefore, we cannot guarantee its absolute security. It may be possible for third parties to intercept or access transmissions or private communications unlawfully. Any such transmission is done at your own risk.
ABILITY TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION
Augusta Tax wants your Personal Information to be complete and accurate. You represent and warrant that all information you provide in connection with your use of the Platform will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your Personal Information, please contact us at help@augustatax.com or, if available, by changing your profile settings on our Platform.
NOTICE TO INTERNATIONAL USERS
The Platform is intended for use by residents of the U.S. in accordance with U.S. laws, the Terms of Use and this Privacy Policy. Information we collect about you may be transferred to the U.S., which may have laws less protective than those in your country. You also understand that data stored in the U.S. may be subject to lawful requests by the courts or law enforcement authorities in the U.S.
CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act. The California Consumer Privacy Act (as amended by the California Privacy Rights Act) (“CCPA”) provides California residents with specific rights regarding their Personal Information. If and as applicable to you, this section describes your CCPA rights and explains how to exercise those rights.
Upon verification of your identity you may: No more than twice in any 12-month period, request disclosure of the following information:
- Categories of Personal Information we collect
- Categories of sources from which Personal Information is collected
- Categories of Personal Information sold or disclosed to third parties
- Categories of third parties with whom such Personal Information is sold or disclosed
- Business or commercial purpose for collecting or selling Personal Information
- Specific pieces of Personal Information we collect
- Request deletion of your Personal Information, subject to exceptions provided by law
- Request to correct inaccurate Personal Information
- Opt out from having your Personal Information sold to or shared with third parties, if applicable
- Limit use and disclosure of Sensitive Personal Information for any purpose other than the pre-approved business purposes identified in the privacy law, if we process any such information, which we currently do not.
Please note that we are not required to:
- Retain any Personal Information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained, or
- Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered Personal Information.
- Requests to know or delete can be submitted by e-mailing your request to help@augustatax.com. You can opt out of having your Personal Information sold to third parties by clicking on the “Do Not Sell My Personal Information” link [LINK TO OPT-OUT NOTICE BELOW]. Additionally, when we detect a GPC signal from a user’s browser within California, we stop sharing the user’s Personal Information. You can learn more about the GPC and how to enable it in your browser from the Global Privacy Control website.
- Please note that these rights apply only to California consumers, job applicants, employees, and business contacts. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. Except where you have provided an agent with a Power of Attorney pursuant to Sections 4000 – 4465 of the California Probate Code, when using an authorized agent you must: (A) provide the agent with signed permission clearly describing their authority to make a request on your behalf; (B) verify your own identity; and (C) directly confirm that you have provided the authorized agent permission to submit the request. That agent must also be able to verify their identity with us and provide us with authority to act on your behalf.
- The verifiable consumer request initiated by you or your authorized agent must:
- Include your full legal name, email, and phone number, which we will need to contact you in order to verify that you are the person about whom we collected Personal Information or an authorized representative
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
- We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. One of our representatives will contact you in order to verify your identity. You may need to provide additional information in order to verify your request. Depending on the nature of the request, we may require additional verification actions be taken, including but not limited to providing a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. We will only use this information to verify your identity or authority to make the request.
- We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the Personal Information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities
- Debug products to identify and repair errors that impair existing intended functionality
- Exercise free speech rights, ensure the right of another consumer to exercise free speech rights, or exercise another right provided for by law
- Comply with applicable law, such as the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.) and similar laws of other jurisdictions
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us
- Comply with a legal obligation
- Make other internal and lawful uses of information that are compatible with the context in which you provided it.
- We seek to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.
- The CCPA provides the right to be free from discrimination if you choose to exercise your rights under the statute, and we will not discriminate by:
- Denying you products or services
- Charging you different prices or rates for products or services, including through granting discounts or other benefits, or imposing penalties
- Providing you a different level or quality of products or services
- Suggesting that you may receive a different price or rate for products or services or a different level or quality of products or services.
- Other California Privacy Rights. California residents have the right to receive information that identifies any third party companies or individuals that Augusta Tax has shared your Personal Information within the previous calendar year, as well as a description of the categories of Personal Information disclosed to that third party. You may obtain this information once a year and free of charge by contacting us at the address below.
TERMS AND CONDITIONS
Use of the Platform is governed by, and subject to, the Terms of Use. Your use or accessing of the Platform constitutes your agreement to be bound by the Terms of Use.
CHANGES TO THIS PRIVACY POLICY
Augusta Tax may modify or update this Privacy Policy from time to time. We encourage you to revisit this page often to remain fully informed of our Privacy Policy, or you can contact us at any time to obtain the latest copy of this Privacy Policy.
QUESTIONS ABOUT THIS PRIVACY POLICY AND EXERCISING YOUR RIGHTS
For questions or comments regarding our Privacy Policy, or to exercise your rights under this Privacy Policy or applicable privacy laws (including to appeal any decision by us in connection with the exercise of your rights), you should contact us by using the “Contact Us” button at the bottom of our website. You can also write to us at:
Augusta Tax
PO BOX 111
Allentown, NJ 08501